Placing an Order

Shopping with PROTES is quick and easy. Select your products, choose the size and quantity, then complete your order by entering shipping details and selecting your payment method.

Order Confirmation

After placing your order, you will receive a confirmation via email or WhatsApp with your order details, order number, and estimated delivery time.

Order Processing

Orders are processed and prepared within 24 hours, and shipping is handled seven days a week.

Order Modifications

To modify your order, such as changing the address, size, or product, please contact us via WhatsApp within 12 hours of placing your order. Once the order has been shipped, no modifications can be made.

Order Cancellation

Orders can be cancelled free of charge within 12 hours of placing the order. After shipping, returns can be requested according to the return policy.